Please review the following PRIVACY STATEMENT.
Completing and submitting the
registration information below confirms acknowledgment and acceptance of the
PRIVACY STATEMENT.
Technical Investigative Services recognizes that respecting user privacy over the Internet is of utmost importance. This privacy statement is designed to provide information about the privacy and data collection practices for Technical Investigative Services. If you have questions or concerns regarding this statement, you should first contact our site coordinator: jvanhout@techinvserv.com or by postal mail to:
Identifying Information.
In general, you can receive remote support without telling us who you are or providing any information about yourself. In some cases, we ask you to provide information that will enable us to process an order, offer services that require registration, assist you with technical support issues or to follow up with you. Generally, Technical Investigative Services requests identifying information when you:
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Register on any of our web sites.
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Place an order.
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Provide feedback to an online survey or tell us about an idea or suggestion.
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Participate in a rebate program, contest, or other promotional offer.
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Request a SPECIAL SERVICE
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Request information or files from technical support or customer service.
In these instances, Technical Investigative Services will ask for your name, address, e-mail address, phone number and other appropriate information needed to provide you with these services. In all instances, if you receive a newsletter or other mailing from us, you will always be able to "unsubscribe" to these mailings at any time.
What Technical Investigative Services Will Do With Your Information
If you choose to give us personal information for any of the purposes above, this information is retained by Technical Investigative Services and will only be used by Technical Investigative Services to support your customer relationship with us. We will not add you to a mailing list, or newsletter without your registration for this service. We will only contact you if further information is required from you to complete a service.
What Others May Do With Your Information.
Technical Investigative Services does not share, rent, or sell any personally identifying information provided through our Site(s) and service (such as your name or email address) to any outside organization for use in its marketing or solicitations. From time to time Technical Investigative Services may use agents or contractors who will have access to your personal information to perform services for Technical Investigative Services (such as Database Maintenance, Computer Issues, etc.), however, they are required by us to keep the information confidential and may not use it for any purpose other than to carry out the services for Technical Investigative Services. In addition, Technical Investigative Services may also share aggregate information about its customers and its web site visitors to advertisers, business partners, and other third parties. For example, we might share that our users are x percent PCs users and y percent Macintosh users. None of this information, however, will contain personal, identifying information about our users.
Children's Privacy Protection
Technical Investigative Services is sensitive to the heightened need to protect the privacy of children under the age of 13. The vast majority of the material on our web site(s) or services, are not intended for children and is not targeted to children under the age of 13. We do not knowingly collect data from children and, if we learn that we have received personal data from a child, we will remove this information from our database.
Changes to this Policy
Technical Investigative Services may from time to time revise its privacy policy. You should therefore periodically visit this page, so you are aware of any such revisions. We will not, however, use your existing information in a manner not previously disclosed. You will be advised and have the opportunity to opt out of any new use of your information.
Contacting Us.
If you have any questions about our privacy policy and/or the practices of our web site, you can write to:
Credit Card Security
We know customers are concerned about credit card security. We use one of the world’s largest funds transfer agencies - PayPal. If you choose to use a PayPal account, your personal credit card information will not be given to Technical Investigative Services.
Technical Investigative Services will only do what is necessary to complete the requested remote repair issue and will not browse or view any information on your computer that is not related to your computer issue and your requested repair.
Use the form below to register for the
Remote Repair Service.
Please fill in all fields
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